Standard Double Room for Single Use
- 1 Double bed
Hotel · Sofia · Sofia City Province
Crystal Palace Boutique Hotel
On quiet Shipka Street, a short walk from Doctors' Garden and the city's main sights.
- Quiet garden-side location
- Free underground parking
- 24-hour reception and security
8.9
Great
808 reviews
Booking.com 8.9 · 808 reviews
About
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel sits on quiet Shipka Street, a short walk from Doctors' Garden and about 2 km from Central Sofia Market Hall. The 4-star property keeps a low-key, residential feel while still being within easy reach of Alexander Nevsky Cathedral and the city centre.
Rooms are spread across standard, executive, and suite categories, several with garden views. The hotel runs a restaurant and bar, plus a small spa area with sauna, steam room, and massage treatments. Free underground parking and a paid airport shuttle make arrivals straightforward.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Quiet, central location — A short walk to Doctors' Garden and close to Alexander Nevsky Cathedral, the hotel sits in a peaceful area despite being near the centre.
- Free underground parking — Guests can park on-site at no extra charge, a real advantage in central Sofia.
- Responsive, friendly staff — From early arrivals to extra hangers, the team is described as attentive and quick to help.
- Spacious, clean rooms — Several reviewers highlight large suites and consistent cleanliness across stays.
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Worth weighing
3 to weigh- Breakfast can disappoint — While some find the spread delicious, one guest felt it 'could be better' – expectations vary.
- Service and value rated middling — The 'Price and service' category scored below the hotel's overall rating, suggesting some guests find the value uneven.
- Limited soundproofing? — No explicit complaints, but the hotel's quiet claims rely on the garden-side rooms; street-facing rooms may pick up city noise.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior King Suite
- 1 King-size bed
Junior Suite
- 1 King-size bed
Deluxe King Suite
- 1 King-size bed
Executive Double Room for Single Use
- 1 Double bed
Deluxe Capsule
- 1 King-size bed
- Shower
- Private bathroom
- Bathtub
- Air conditioning
Deluxe Suite
- 1 Double bed,1 King-size bed,1 King-size bed and 1 Sofa bed
- Garden view
- Smoking
- Shower
- Non-smoking
Junior Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed,2 Single beds
- Garden view
- Smoking
- Shower
- Private bathroom
Standard Room
- 1 King-size bed,1 Double bed,2 Single beds
- Smoking
- Private bathroom
- Non-smoking
- Bathtub
Executive Room
- 2 Single beds or 1 King-size bed,2 Single beds,2 Single beds
- Smoking
- Shower
- Private bathroom
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Paid shuttle service
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Meeting/ Banquet facilities
- Fax/Photocopying
- Cots
Room
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Bathroom telephone
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Food & Drink
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Spa
- Spa lounge
- Sauna
- Steam room
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 808 reviews
Booking.com · 8.9 · 808 reviews
8.9Verified guest“The hotel was fine and in a fantastic spot for exploring Sofia. We loved the spacious suite with peaceful park views. Breakfast was a delicious spread, and the staff were professional and attentive.”
8.9Verified guest“Perfect location within a close distance from a tranquil park. The airport was 10 km away.”
8.9Verified guest“The hotel is in the heart of the city yet peaceful and quiet, just steps from beautiful gardens. The services are great, and the cleanliness and comfort of the room made us feel at home away from home. We had a wonderful time and will stay again on our next visit.”
8.9Verified guest“I like this hotel so much because the rooms are comfortable and always clean. When I stayed, there weren't enough dress hangers, so I requested more. The hotel responded quickly, and on my three subsequent stays I found them furnished in every room.”
8.9Verified guest“Fairly clean place with responsive staff and incredible view to the Doctors' Garden. Fab croissants, cereals, and fruit in the morning. Unbeatable location in a quiet area. Also close to Alexander Nevsky Cathedral and other places of interest, and the centre of Sofia.”
8.9Verified guest“Easy arrangement of pick-up at the airport, an excellent introduction to Bulgaria. A comfortable and relaxing hotel.”
04 — Location
Getting around Sofia
The property sits in Sofia.
Doctors' Garden: A tranquil green space just steps from the hotel, ideal for a morning walk or an afternoon break.
Alexander Nevsky Cathedral: One of Sofia's most recognisable landmarks, within easy walking distance.
Central Sofia Market Hall: About 2 km away, this covered market is a good spot for local produce and souvenirs.
Sofia Airport: Roughly 10 km from the hotel; the paid shuttle can be arranged for easy transfers.
14 Shipka Street, Sofia, Sofia City Province, 1000, Bulgaria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 70 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Yes, the hotel offers parking – as noted by guests, it's free and underground.
Can I bring my pet?
No, pets are not allowed at the hotel.
Does the hotel offer airport transfer?
Yes, a paid shuttle service is available; guests have mentioned easy arrangement of pick-up at the airport.
Is there a restaurant on site?
Yes, the hotel has a restaurant and a bar/lounge area, with in-room breakfast available.
The bottom line
A dependable, well-located Sofia stay that leans on its calm setting, free parking, and attentive staff. Best for travellers who value convenience and quiet over buzzy extras.
8.9Solid mid-range choice for a city break.
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